This guide will help you get started on creating and launching your 1-on-1s program. We recommend that you start with reviewing the resources that cover 1-on-1 features in Talent Development and general best practices, then explore our guide for launching a 1-on-1 program.

Quick links to help you navigate the guide:

  1. Get to Know 1-on-1s: feature overview & best practice resources

  2. Launching a 1-on-1s Program: steps to take to prepare for launch

    1. Determine Your 1-on-1s Programs

    2. Build 1-on-1s Templates

    3. Communication & Training


Get to Know 1-on-1s

1-on-1 Features in Talent Development

Here are some resources to help you get familiar with 1-on-1 features in Talent:

Video Walkthrough

Job Aid

Deep Dive into 1-on-1s (17:31)

1-on-1s Overview

Note: Make sure to sync your 1-on-1s to calendars to reduce the barriers to engaging in the program!

1-on-1s Best Practices

Here are resources to help you learn more about 1-on-1s practices:


Launching a 1-on-1s Program

Once you're familiar with the 1-on-1s concepts and how it works in the platform you can begin creating your 1-on-1 program.

Determine your 1-on-1s Programs

There are many kinds of 1-on-1s that managers can have with their employees. We’ve listed a few examples below to give you some options for putting together your 1-on-1s program:

  • Tactical 1-on-1s: These are regular conversations focused on removing roadblocks toward progress against goals and day to day business operations. At a minimum, we recommend that these are conducted monthly but participants will get the most out of these 1-on-1s on a weekly or bi-weekly basis.

  • Career & Growth Conversations: These are typically conducted on a monthly or quarterly basis and are designed to align on growth plans and career paths. These conversations often revisit professional development plans and goals to make sure that employees are on track and getting the right support. Templates could be designed using coaching questions that Managers are familiar with from company frameworks.

  • Lightweight Reviews: These are often conducted between formal review periods. Some companies opt for a periodic check in to assess progress since the last review and to gather talent metrics more frequently.

  • Specific Initiatives / Programs of Work: 1-on-1s may support specific themes or company programs. For example, health and wellness may be a core theme for a quarter and companies can create a 1-on-1s program to ensure people are checking in with their Managers. If a change or acquisition has occurred, admins may suggest using a global template focused on navigating change and how Managers can relay the right information at the right time.

Build 1-on-1s Templates

  • Global Templates: Companies have the option to keep templates open for all people to use across the company. This is valuable for driving company-wide initiatives such as Lightweight Reviews.

  • Customized Templates: Managers and Employees can customize their own templates to suit their needs. This is effective for tactical 1-on-1s in particular where managers and employees can add agenda items that are specific to their conversations

  • Tips for Templates: Nudge strong coaching conversations by creating good questions and equipping Managers with coaching skills programs.

Communication & Training

1-on-1s are a great program to implement with Talent as there are many advantages to the features on offer. To assist rollout, focus on the benefits for using Talent:

  • Managers can save time and have stronger conversations as the program reminds both Employees and Managers to prepare ahead of time.1-on-1s also allow tracking past conversations, tasks and current progress on goals that are easily pulled into the conversation from the Talent app.

  • Employees can influence the meeting agenda by adding their own conversation topics to ensure they are meeting their needs and have a say in their development and growth.

  • Admins can scope what type of conversations are happening across the company, what themes may emerge and what gaps may exist that could direct future efforts.

Monitor usage and engagement and iterate based on themes/trends.

  • Once your 1-on-1s program is in-flight you can monitor usage and engagement based on the number of 1-on-1s finalized on your global templates, exporting data to identify trends and themes in and iterate on templates to keep things fresh in your 1-on-1s programs.

  • You can also opt to automate notifications and reminders to managers and employees to schedule their 1-on-1s using Programs functionality and support habits of regular conversations and feedback.

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