Feedback is an important part of learning and growth, so we want to ensure you can feel safe when asking for feedback, whenever you need from whoever you like, without worrying about consequences related to performance evaluations.

Feedback main page

The feedback main page is where you can see all the feedback requests you've sent and feedback requested from others.

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All Users

You can use filters to organize your view to see the Feedback you are most interested in seeing.

  • Filter by:
    • Date
    • Template
    • For me: view responses to Feedback requests sent by you to your team members
      • these responses are indicated in the table with a blue arrow:  
    • From me: view your responses to Feedback requests sent to you by your team members 
      • these responses are indicated in the table with an orange arrow: 
    • Shared by my reports (managers only): view responses to Feedback requests that a direct report has shared with you

You can also change the context of the page to see the Feedback page from another user's perspective. What Feedback you can see here will depend on your role in the company relative to that user and the permission settings for their Feedback requests.

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Managers

If you're a manager in 7Geese, you will have an additional tab in the Feedback center called "My Reports" that will allow you to view a few tables of the Feedback that's been shared with you by your direct reports.

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  • People table: view all your reports' feedback for the quarter
    • Requests: the number of feedback requests sent by your report
    • Responses: the number of feedback requests sent to your report that they have responded to
    • Last request created: details for the last request created by your report (name of survey and # of responses received)
  • All recent feedback table
    • Status: whether the Feedback request is still accepting responses from participants
    • Feedback for: who requested the Feedback
    • Feedback from: who the participants are in the Feedback request
    • Created: when the Feedback request was created
    • Last response: when the Feedback request last received a response

Creating a new feedback request

To create a new Feedback request click on New feedback and then Request feedback for me.

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  1. Start from scratch or choose from pre-made templates: 
    • My templates: templates you have created
    • Global templates: templates available to the entire organization
    • Start without a template: customize all aspects of the Feedback request to how you would like it
    • Note: When using an existing template, you can still edit the settings and topics before sending it out.
  2. Once you create your new feedback request you will be brought to a screen where you can enter or change the settings and topics. All changes will be auto-saved so you don't have to worry about losing your work. Feedback requests created from a template can be edited to suit your specific needs. When starting without a template you can customize the feedback request to how you would like it:
    • Feedback title: Enter in a name for your Feedback request
    • Description: once you enter in a title for your request an option will pop up for you to enter in a description. Use the description box to add details or instructions to help guide the responses.
    • Add participants: You can choose smart groups, which will pre populate users, to save time. If there are users in the group you don't want to send the request to, you can remove them. You can choose from:
      • My reports: if you're a manager, anyone who reports directly to you
      • My 360 Group: your manager, team mates, and direct reports
      • Departments: everyone in the specified department
      • Everyone: everyone in the entire organization
    • For additional settings, click on the gear icon underneath the Add participants field:
      • Responder names: check off this box so that responses to the feedback remain anonymous. You will not be able to see names associated with any of the given answers. 
      • Who can review responses? 
        • All participants: check this off so that anyone who has been sent the feedback request will be able to see all responses that come in. 
        • My management tree: check this off so that your manager and anyone else up the reporting tree will be able to see all the responses. Hover your mouse over the text to see details of who is in your reporting tree. Note: checking this off will also enable admins to be able to view the feedback responses.
      • Responses due by: add a deadline to your request so that participants know when you expect a response. Check off "Stop accepting responses when deadline passes" to close off the feedback request from additional responses.
  3. Enter in your feedback topics (or questions). You can choose from the following response types:
    • Text answer
    • Multiple choice
    • Checkbox
    • Number scale
    • Rating scales 
      • Choose from the following rating scales:
        • Disagree - agree
        • Low - high
        • Rarely - frequently
        • Not important - important
        • Poor - good
        • Unlikely - likely
        • Missed - exceeded
  4. To save time from entering multiple questions with the same response type, click on the Duplicate topic icon and make the necessary changes.

5. To add a new blank topic, click on one of the response types in the menu below the last topic.

6. You can also add Section headers to better organize your feedback request.

7. Once you have all the settings and topics ready, you can then send out the Feedback request! Participants will receive an email and an in-app notification to let them know about the request. 

Creating a feedback template

Creating a feedback template will have the same options as creating a feedback request as outlined above. There are a few different options however.

All users

  • Default participants: choose from a set of pre-defined participants that will automatically be populated when the template is used to create a feedback request. These participants are in relation to the team member that creates the request. You can choose from the following:
    • Employee (the one creating the request)
    • Employee's manager
    • Employee's peers (those who report to the same manager)
    • Employee's reports
    • Employee's 360 group
    • Employee's departments
    • Everyone
  • Additional settings: these are not available when creating a template. Additional settings include: anonymous responses, restricting who can view responses, adding a deadline.

When you create a feedback template, it will automatically be in draft mode so that you can make changes without having to worry about making the template available to other team members. Your work will be autosaved. If you navigate away from the template builder, you will still be able to come back to your draft template. Select your template in this screen to continue editing it:

When you are finished creating your template and are ready for it to be used, click Save template at the bottom of the screen:

Admins only:

 Admins are able to create global templates for use by anyone in the organization. If you are creating a global template make sure to check off this setting:

Responding to a feedback request

When you see a feedback request, these are the details you can see about it:

  • Who has responded
  • Who can see responses to the feedback request, including yours. You will be notified whether or not your response is anonymous:

When responding to the questions, your answers will be autosaved so you can leave the page and come back to it without losing your data. You can also edit your responses after you've sent in your response, just in case you forgot an important detail. The creator will get a notification informing them about your changes. If responses are available for everyone to view, you can see a summary of all the responses as well as each individual's answers.

 

Additional options for feedback requests

As the creator of the feedback request, you'll be able to see all of the above and you will also have some additional options:

  • View/add responders: see who has been added as a responder to the feedback. You can also add any additional responders whom you've missed.
  • Send a reminder: send a reminder to participants. You can choose all participants or a specific set of people. 
  • Delete: delete your feedback request
  • Export as CSV: export the responses that you've received so far into a CSV file.
  • Print: print a summary of your responses

As the creator, you will also be able to view a summary of all the responses and view each individual’s answers regardless of the permission and privacy settings you've placed on the request.

Requesting feedback for others

7Geese Feedback allows you to gather feedback on behalf of your direct reports in a 360-style workflow. This 360-style workflow provides a simple process for collecting, curating, and sharing peer feedback. Ready to have better coaching conversations with your direct reports? Let’s get started.

Creating a 360-style feedback template

In order to get the most out of your 360 feedback, we recommend creating a specific template for this process. If you have already created a 360 feedback template in 7Geese, you can get right to setting up the 360 feedback. If not, we recommend keeping the following in mind:

  • Leave out any names in survey questions
  • Include at least one text response question type

Let’s go ahead and create a 360 feedback.

Setting up a 360 feedback

On the Feedback Homepage:

  1. Click New feedback > Request feedback for others

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You will be taken to the feedback builder

  1. Give the 360 feedback a name
  2. Add a recipient. For each recipient you can choose who will be providing feedback to the recipient.
  3. Select a response deadline. This is optional if you want a hard date to accept feedback from the responders
  4. Select a template. All templates from the Feedback template library will be preloaded. Pick the appropriate template from the list.

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Note: Selecting a template may pre-select the response visibility and anonymity options. Some templates have these settings locked, and some templates have these settings changeable. If you have any questions about template visibility and anonymity settings, feel free to reach out to your 7Geese admin.

  1. Select the response visibility settings (if not locked by the template)
    1. All responders - responders can see all responses from the survey
    2. Direct manager - your direct manager can see all responses from the survey
    3. Management tree - your direct manager and his/her managers can see all responses from the survey
    4. Admins - administrators with content access can see all responses from the survey
  2. Select the response anonymity settings (if not locked by the template)
    1. Identified - responders will have their identities displayed
    2. Anonymized - responders will have their identities hidden
    3. Identified to recipients - identities of responses included in the shared report by managers will be displayed
    4. Anonymized to recipients - identities of responses included in the shared report by managers will be hidden
  3. Click Send

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Note: While setting up, the information you enter is automatically saved in case the page is accidentally closed or you accidentally go to another section of the 7Geese app. 

Finding your draft 360 feedback

If you decide not to send the 360 feedback survey immediately, or have accidentally gone to another section of the 7Geese app, you can easily find your drafts on the Feedback Homepage.

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Simply click on the draft you’d like to continue editing, and it will take you back to the feedback builder.

Deleting your draft 360 feedback

If you would like to delete your draft

  1. Click the Actions drop down in the top right of the page
  2. Click Delete Batch
  3. Click Ok in the confirmation window

Responding to a 360-style feedback

Just like responding to a general feedback survey, responders will answer 360-style surveys the same way.

Building a shared from a 360-style feedback survey

When responders begin to answer the 360 feedback surveys, you will be able to begin curating the responses and drafting up a report.

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Reminder: This report will be shared to the recipient, or the individuals you have asked others to provide feedback on behalf of.

Click Start building now.

In the report builder, you have the ability to:

  • Write an introduction
  • Decide whether or not to include an entire question (or topic)
  • Decide whether or not to include the responses in each question (or topic)
  • Add your own notes to each question (or topic), as well as add an introduction and conclusion to the report

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When you are building out the report, you can click Save and continue later to keep the report as a draft.

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You can get back into building the report by clicking on Edit draft.

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When you are ready to share your report, click Share my report.

Viewing a shared report

After sharing a 360 report, you will automatically be taken to the report viewer. The recipient will be notified that there is a report available to view, and that view will be identical to your report.

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FAQs

I started to create a 360-style feedback but I can’t find it in my drafts

If you start a 360-style feedback survey and don’t do anything, a draft will not save. You have to take at least one action on the page in order for a draft to save. We recommend always starting with giving your survey a title.

Can I edit a report that’s already been shared?

Yes, you can absolutely edit a shared report. Just go back into the feedback, you’ll see a button called Edit shared report. Clicking it will take you back into the report builder. From there just share it again.

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